Terms of service
OVERVIEW
Welcome to Auracarry. The terms "we", "us", and "our" refer to Auracarry. Auracarry operates this store and website, including all related information, content, features, tools, products, and services provided to you as a customer (the "Services"). Auracarry is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and responsibilities, including warranty disclaimers and limitations of liability.
By visiting, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you represent that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use the Services where applicable.
When using our Services or placing an order, you may be asked to provide certain information, including your name, email address, phone number, billing information, and shipping address.
You agree that all information you provide to Auracarry is accurate, current, and complete. You are responsible for keeping your account information accurate and up to date.
You are responsible for maintaining the confidentiality of your account information and for all activity that occurs through your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.
However, colors and product appearance may vary depending on your device, screen settings, lighting, and other factors. Therefore, the actual product may differ slightly from how it appears on your screen.
Product descriptions, specifications, availability, and pricing may be changed or updated at any time without prior notice.
We reserve the right to discontinue products or limit the quantity of products available for purchase at our discretion.
SECTION 3 - ORDERS
When you place an order through Auracarry, you are requesting to purchase the selected products.
Auracarry reserves the right to accept, decline, or cancel an order for reasons including product availability, pricing errors, incomplete information, suspected fraudulent activity, or other legitimate reasons.
After placing an order, you may receive an order confirmation containing your order details. An order confirmation does not necessarily guarantee that the order will be fulfilled if circumstances arise that require cancellation.
If we need to cancel or modify an order, we will make reasonable efforts to contact you using the information provided when the order was placed.
You agree to provide accurate contact and delivery information when placing an order.
All purchases are subject to our Return & Refund Policy.
SECTION 4 - PRICES AND PAYMENT
All product prices displayed on the Auracarry website are subject to change without prior notice.The price applicable to your order will be the price displayed at the time your order is placed, unless an obvious pricing or technical error has occurred. Auracarry currently accepts Cash on Delivery (COD) as the available payment method.**
For Cash on Delivery orders, payment is collected when the order is delivered to you.
You agree to provide accurate information when placing a COD order and to accept and pay for the order when it is delivered, subject to our applicable cancellation and return policies.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times displayed on our website are estimates and may vary depending on the destination, courier availability, weather, public holidays, customs procedures, or other circumstances outside our reasonable control.
Auracarry is not responsible for delivery delays caused by courier services, incorrect or incomplete delivery information, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information when placing an order.
If an order cannot be delivered because of incorrect information, refusal to accept delivery, or repeated unsuccessful delivery attempts, additional arrangements or charges may apply where applicable.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through the Auracarry website, including but not limited to our brand name, logo, text, product descriptions, images, graphics, designs, videos, audio, and website layout, is owned by or licensed to Auracarry and is protected by applicable intellectual property laws.
You may use our website for personal and lawful purposes only.
You may not copy, reproduce, distribute, modify, publish, sell, transmit, or otherwise exploit any content from our website without prior written permission from Auracarry.
All rights not expressly granted in these Terms of Service are reserved by Auracarry.
SECTION 7 - THIRD-PARTY SERVICES AND TOOLS
Our website may use services, tools, applications, or features provided by third-party companies, including Shopify and other service providers.
These third-party services may have their own terms and privacy policies.
Auracarry does not control all third-party services and is not responsible for their independent operation, availability, or policies.
Your use of third-party services may be subject to the applicable terms and conditions of those providers.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
These links are provided for convenience and do not mean that Auracarry endorses or guarantees the content, accuracy, products, or services provided by those third parties.
If you choose to access a third-party website, you do so at your own risk.
Auracarry is not responsible for any loss, damage, or issue resulting from your use of third-party websites or services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Auracarry is powered by Shopify, which enables us to provide our online store and Services to you.
However, any purchases or sales made through our store are transactions directly between you and Auracarry.
Shopify is not responsible for any aspect of transactions between you and Auracarry, including the products purchased, delivery, returns, refunds, or customer service.
By using our Services, you acknowledge that Shopify and its affiliates are not responsible for claims, damages, or liabilities arising from your purchases or transactions with Auracarry, to the extent permitted by applicable law.
SECTION 10 - PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our Services, you acknowledge that you have reviewed our Privacy Policy and understand how information may be collected, used, stored, and processed in connection with our website and services.
Because our store is powered by Shopify, certain information may also be processed by Shopify and other service providers that help us operate our store, process orders, provide customer support, and deliver our Services.
Please review our Privacy Policy for additional information.
SECTION 11 - CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, comments, suggestions, feedback, photographs, or other content to Auracarry, you agree that the content is truthful, lawful, and does not violate the rights of any third party.
You must not submit content that is unlawful, abusive, threatening, defamatory, misleading, obscene, or infringing upon another person's intellectual property or privacy rights.
Auracarry reserves the right to remove or refuse to publish content that violates these Terms of Service or applicable laws.
By submitting feedback or reviews, you grant Auracarry permission to use, reproduce, display, and publish that content for purposes related to operating and promoting our Services, subject to applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.
Auracarry reserves the right to correct such errors, update information, or cancel affected orders when necessary.
If an order is affected by a significant error, we will make reasonable efforts to contact you using the information provided with your order.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You agree not to:
* Use our website for any unlawful or fraudulent purpose.
* Violate applicable laws or regulations.
* Infringe upon our intellectual property rights or the rights of others.
* Provide false, inaccurate, or misleading information.
* Attempt to interfere with or disrupt the operation or security of our website.
* Upload or transmit viruses, malware, or other harmful code.
* Attempt to gain unauthorized access to our systems or accounts.
* Use automated methods to access, scrape, copy, or collect website content without our written permission.
* Impersonate another person or entity.
* Engage in conduct that may harm Auracarry, our customers, service providers, or other users.
We reserve the right to restrict or terminate access to our Services if we reasonably believe that these Terms have been violated.
SECTION 14 - TERMINATION
We reserve the right to restrict, suspend, or terminate your access to our Services at any time where permitted by applicable law, including if you violate these Terms of Service or engage in fraudulent, abusive, or unlawful activity.
Any provisions that by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, disclaimers, limitations of liability, and applicable governing law.
SECTION 15 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our Services and website content are provided on an "as is" and "as available" basis.
We do not guarantee that the website will always be available, uninterrupted, secure, timely, or error-free.
We make reasonable efforts to provide accurate product and website information, but we do not guarantee that all information will always be complete, current, or free from errors.
Nothing in these Terms of Service is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Auracarry and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or Services.
This includes, where permitted by law, losses resulting from website interruptions, delays, technical issues, third-party services, or circumstances outside our reasonable control.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
SECTION 17 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Auracarry, its affiliates, service providers, employees, contractors, and partners from claims, losses, damages, or expenses arising from your violation of these Terms of Service, misuse of our Services, or violation of applicable laws or third-party rights.
SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will continue to remain in effect.
SECTION 19 - WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies referenced on our website, constitute the agreement between you and Auracarry regarding your use of our Services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms of Service without our prior written consent, except where permitted by applicable law.
Auracarry may transfer or assign its rights and obligations where reasonably necessary to operate or transfer the business, subject to applicable law.
SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Auracarry operates, without limiting any mandatory consumer rights or protections that may apply to you.
Any disputes will be handled in accordance with applicable law and the jurisdiction of the appropriate courts.
SECTION 22 - HEADINGS
The headings used in these Terms of Service are included for convenience only and do not limit or otherwise affect the meaning of any provision.
SECTION 23 - CHANGES TO THESE TERMS
You can review the most current version of our Terms of Service at any time on this page.
Auracarry reserves the right to update, change, or replace any part of these Terms of Service by posting the updated version on our website.
It is your responsibility to review this page periodically for changes.
Your continued use of our website or Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
SECTION 24 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us using the contact information provided on our website.
Business Name: AURACARRY
Phone Number: +1 (832) 872-9177
Email Address: support@auracarry.com
Business Address: 7850 Poplar Ave , Germantown, TN 38138 ,United States
Business Days: Monday – Friday
Support Hours: 9:00 AM – 5:00 PM (GMT-7, Mountain Time – US & Canada)
Response Time: We respond to all inquiries within 24 business hours.